OUR POLICY


 

FIRST SESSION

  • Any existing tattoo from another technician will be considered a new client and will be charged at full price. 
     
  • All prices are subject to change at any time without notice.
 

 

DEPOSIT

(only applies to
Kristin's services)

  • A deposit is required for booking appointments. Clients may pay in person or over the phone. On the day of your appointment, this deposit will be applied to the total cost of the service.
  • For cancellations, the deposit is ONLY refundable if 7 days notice is given. For rescheduling, the deposit is ONLY transferable if 7 days advance notice is given.

 

 

appointment
confirmation

  • We will call you to confirm your appointment.
  • You MUST call or e-mail us back with a confirmation. If we do not hear from you, you will lose your appointment and deposit.

 

 

THE DAY OF
YOUR APPOINTMENT

(only applies to
Kristin's services)

  • If for any reason you decide not to proceed with the Microblading service on the day of your appointment, the above-mentioned deposit will not be refunded.
  • If you are unsure about proceeding with the service after the initial consultation, Kristin has the right to refuse service and accept the non-refundable deposit as a consultation fee.

 

 

RETOUCH SESSION

  • Your ONE free retouch session must be used within 3 months from the initial session date.
     
  • We recommend scheduling your free retouch session at your initial appointment. Otherwise, please call 1 to 2 months in advance to schedule a retouch session. 
     
  • For Kristin's servicesIf you miss or reschedule within 7 days of your free retouch appointment for any reason, touch up fees will apply (calculated from the initial session date). Click here for pricing.
  • Appointments are subject to availability. 

  • All prices are subject to change at any time without notice.

 

 

RETURNING CUSTOMERS

(only applies to
Mei's services)

  • Returning customers receive a 30% discount off the current price of the same tattoo.
  • Valid within 3 years from the initial date of service.

  • All prices are subject to change at any time without notice.